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@article{Oliv64,
	Author = {Robert M. Oliver},
	Date-Added = {2009-11-26 15:27:42 -0200},
	Date-Modified = {2009-11-26 15:44:51 -0200},
	Institution = {Operations Research Center, Institute of Engineering Research, University of California, Berkeley},
	Journal = {Operations Research},
	Month = {Jan. - Feb.},
	Number = {1},
	Pages = {158-159 },
	Title = {An Alternate Derivation of the Pollaczek-Khintchine Formula},
	Url = {http://handle.dtic.mil/100.2/AD408641},
	Volume = {12},
	Year = {1964}}

@techreport{Diaz2009,
	Author = {Alejandro R. D{\'\i}az},
	Date-Added = {2009-10-01 15:59:52 -0300},
	Date-Modified = {2009-10-01 16:01:44 -0300},
	Institution = {Departamento de Ingenier{\'\i}a Inform{\'a}tica, ITBA},
	Title = {Simulaci{\'o}n de Sistemas},
	Year = {2009}}
